Terms & Conditions

Effective Date: 1 May, 2025

Welcome to Customise Booking (customisebooking.com). Please read these Terms & Conditions carefully before using our website or services. By accessing our platform or making a booking, you agree to comply with these terms.

1. Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. This agreement governs your relationship with Customise Booking and applies to all bookings, inquiries, and use of our services.

2. Definitions

“We”, “Us”, “Our” – Refers to Customise Booking.
“You”, “User” – Any person accessing or using our website/services.
“Travel Provider” – Third-party suppliers such as airlines, hotels, and transport companies.
“Services” – Travel-related products offered via our platform.

3. Our Services

Through Customise Booking, you can access a wide range of travel solutions including:

Hotel ticket bookings
Hotel reservations
Car rentals & transfers
Custom holiday packages
Group tours & activities
Travel insurance
Real-time travel updates
24/7 customer support

4. User Responsibilities

You must be at least 18 years of age or meet the legal age requirement in your country.
All details provided must be accurate and up to date.
You are responsible for protecting your account credentials and any activity under your account.

5. Bookings & Payments

All bookings are subject to availability and are confirmed only after:

Full payment is successfully processed.
A confirmation email is sent to you.

Prices are listed in USD unless stated otherwise.

6. Cancellations & Modifications

If you wish to cancel or modify your booking, please contact us promptly. Please note:

Provider-specific policies will also apply.
Administrative fees may be charged.
Refunds are processed according to provider terms and timelines.
Force majeure events (e.g., natural disasters, government restrictions) may result in exceptions.

7. Travel Requirements

You are solely responsible for ensuring you meet all travel requirements, including visas, passports, vaccinations, and other necessary documentation.

8. Limitation of Liability

We act only as an intermediary between you and travel providers. We are not liable for delays, cancellations, or damages caused by third parties.

9. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy.

10. Intellectual Property

All content on this website is owned or licensed by Customise Booking. Unauthorized use or reproduction is prohibited.

11. Amendments to Terms

We may update these Terms & Conditions without prior notice. Continued use of our services means you accept the updated terms.

12. Governing Law

These Terms are governed by the laws of [Insert Country/State]. Any disputes shall be handled in the courts of that jurisdiction.

13. Contact Us

For any queries regarding these Terms & Conditions, you can reach us at:

Email: info@customisebooking.com

Phone: +1 (888) 453-7005

Address: 2226 west nolana avenue McAllen Texas 78504